| Mistake #18: Failing to Complain | E-mail | |
 - both financially and emotionally by unethical agents and flawed real estate systems. If you are not happy - you must complain. Even if you feel you will not be helped, your complaint will encourage the real estate authorities to introduce increased protection for consumers. It is the lack of willingness of many consumers to complain that allows agents to continue to hurt consumers. Your complaint will help. If you are hurt - either financially or emotionally - consider others who will be hurt too if you do nothing about it. Your solution: TO COMPLAIN ABOUT A REAL ESTATE AGENT Contact the Department of Fair Trading in your state. It is often useless to complain to the Real Estate Institutes as they represent agents not consumers. They do not give compensation for damage done by their members. They may tell you to take legal action. But few sellers can afford the expense. Many can't be bothered hearing the standard excuses from the real estate industry. But, please, no matter how frustrating it may be, speak out. If you have suffered loss and you cannot obtain compensation, you can contact The Jenman Group and apply for assistance under the Jenman APPROVED Consumer Protection Fund. This fund will consider giving financial assistance to honest consumers who do not have the time, the knowledge or the resources to take action against dishonest agents. |
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I could not have asked for a more professional, dedicated and courteous team to sell my property. You kept me informed and updated at all times regarding the progress of the sale. Your professional attitudes, service and advice was always there when I needed it. Margaret Leece - Mangerton |
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We wish to express how extremely impressed we were by the no fuss, honest and professional service provided by Peter FitzGerald Real Estate. The sale price achieved was above our expectations and the property was sold within days of being put on the market. We would certainly recommend Jason Hines and Peter FitzGerald Real Estate. John & Faye Black - Mt St Thomas |
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